C 172 Privacy Policy — Your Data is Completely Safe

1 Introduction & Scope

Welcome to the c 172 Privacy Policy. This policy explains what information we collect while you use the c 172 platform, why we collect it, and how it is kept secure. By registering with c 172, you consent to this Privacy Policy.

This Privacy Policy applies to the c 172 main website, mobile app, and all related services. We are equally committed to protecting the data of all members using c 172 from Bangladesh.

1.1 Purpose of This Policy

The core purpose of this Privacy Policy is to give you a clear picture of what we do — and do not do — with your information. c 172 believes that data protection is not merely a legal obligation, but an ethical responsibility we owe to you.

1.2 Scope of Application

This policy applies to all registered and unregistered users of c 172. By accessing the website, you are considered to have consented to the cookie policy and our basic data collection practices.

2 What Information We Collect

In accordance with the c 172 Privacy Policy, we collect only the information that is strictly necessary. Collecting unnecessary or excessive data is against our policy.

2.1 Voluntarily Provided Information

Information you provide while filling out the registration form, completing KYC verification, or contacting support is considered voluntarily submitted. Without this information, access to certain services may not be possible.

2.2 Automatically Collected Information

Certain technical information is collected automatically as soon as you access the c 172 website. This data is used to maintain platform security and improve our services. It can be collected without revealing your personal identity.

3 Purpose of Data Collection

C 172 collects your data solely for specific and legitimate purposes. Each purpose is clearly outlined below.

• Account management: Identity information is required to create, verify, and manage your account.
• Payment Processing: Your financial information is used to process deposits and withdrawals.
• Fraud Prevention: Data is analyzed to detect multiple accounts, money laundering, and other fraudulent activity.
• Customer Support: Your contact information is used to resolve issues and handle complaints.
• Personalized Experience: Your data is used to provide relevant offers and recommendations based on your gaming history.
• Legal Obligations: Certain data must be retained to meet government or regulatory requirements.
• Platform improvement: Anonymised data is used to analyse overall user experience and improve service quality.

4 Data Retention & Security

C 172 uses the highest level of technical security to protect your data. Our servers and databases operate in accordance with international security standards.

4.1 Technical Security Measures

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected with 256-bit SSL encryption.
• Data Encryption: Sensitive data stored in our databases — including passwords and financial information — is kept in encrypted form.
• Firewall Protection: Our servers are protected by multiple layers of firewalls and intrusion detection systems.
• Regular Audits: Third-party security experts conduct regular audits of our systems.
• Two-step verification: Suspicious login attempts automatically trigger a two-step verification process.

4.2 Data Retention Period

Your data is not stored indefinitely. Even after account closure, certain information may be retained for a specified period due to legal obligations. Generally:

• Transaction records: 5 years after account closure.
• KYC documents: 3 years after account closure.
• Gaming history: retained for as long as your account remains active.
• Support conversations: 2 years.

5 Data Sharing Policy

Data sharing is one of the most important aspects of the c 172 Privacy Policy. Below is a clear explanation of where and why we may share your information.

5.1 Where We Do Not Share Your Information

• Any advertisers or marketing companies.
• Data brokers or information resellers.
• Social media platforms.
• Competing gaming platforms.

5.2 Limited Data Sharing

In certain specific circumstances, c 172 may be required to share your information with third parties:

• Payment processors: To process transactions with mobile banking providers such as bKash, Nagad, and Rocket.
• Law enforcement agencies: When required by a court order or government directive.
• Fraud Prevention: To report suspicious activity to Anti-Money Laundering (AML) authorities.
• Technology service provider: Trusted partners providing services such as server hosting and cybersecurity — all of whom are contractually bound to uphold the same privacy standards.

6 Cookies & Tracking Technologies

The c 172 website uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential cookies: Required for the basic functioning of the site, including login sessions and security tokens. These cannot be disabled.
• Functional Cookies: These remember your preferences (such as language and theme). Disabling them means you will need to reapply your settings each time you visit.
• Analytics cookies: Anonymous data is collected to understand which parts of the site see the most traffic. No personal identity is revealed.

6.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features on the site. Most modern browsers offer an easy option to disable or delete cookies.

7 Your Rights

Under the c 172 Privacy Policy, you have certain fundamental rights over your personal data. Contact our support team to exercise any of these rights.

• Right to Access: Upon request, we are obligated to inform you of what data we hold about you.
• Right to Rectification: If any of your information is incorrect, you may request that it be updated.
• Right to Erasure: When closing your account, you may request that your data be deleted. We will comply unless we are legally required to retain it.
• Right to object to processing: In certain circumstances, you may object to the use of your information.
• Right to Data Portability: You may request a copy of your data in a standard, portable format.
• Right to withdraw consent: You may withdraw your consent to data processing at any time.

8 Protection of Minors

C 172 is strictly for users aged 18 and above. We take extra care to protect the data of minors.

8.1 Age Verification

Date of birth is verified at registration, and age is confirmed through ID documents during the KYC process. No one under the age of 18 may open an account.

8.2 What to Do If a Minor's Information Is Discovered

If it is found that a minor has created an account, that account will be closed immediately and all collected data will be deleted. If guardians have any concerns, they can reach out to support@c172.ws.

9 Changes to the Privacy Policy

C 172 may update this Privacy Policy when necessary. We are always committed to full transparency regarding any changes.

• For significant changes, a notification will be sent to your registered email or mobile number.
• At least 7 days' notice will be posted on the website before any changes take effect.
• The date of the most recent update will always be shown at the top of this page.
• Continued use of the platform after any changes takes effect will be considered your acceptance of the revised policy.
• If you do not agree to the updated policy, you may request to close your account.

10 Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please reach out to c 172. Our data protection team is always here to help.

For privacy-related complaints, we aim to provide an initial response within 48 hours. Complex issues are fully resolved within 30 days. c 172 takes your privacy seriously and we're here to support you every step of the way.