C 172 Terms and Conditions — The Complete Guide for Members

1 General Terms & Conditions and Applicability

Welcome to c 172. These Terms and Conditions ("Terms") apply to the use of the c 172 website and all related services. By registering, logging in, or using the platform in any way, you are deemed to have accepted these Terms.

These terms and conditions have been prepared in accordance with the laws and regulations of Bangladesh. c 172 reserves the right to amend these terms, in part or in full, at any time. Any changes will be communicated to your registered email address and announced via a notice on the website.

1.1 Scope of Services

C 172 is an online gaming and betting platform offering slots, Live Casino, Sports Betting, fishing games, and much more. The platform's services are available only in regions where online gaming is legally permitted.

1.2 Language & Interpretation

These terms are written in Bengali, and the Bengali version shall be considered the definitive text. In the event of any ambiguity or dispute, c 172's interpretation will be final.

2 Account Registration & Eligibility

The following requirements must be met to open an account at c 172. These conditions form an essential part of c 172's terms and conditions.

2.1 Eligibility Requirements

• You must be at least 18 years of age at the time of registration.
• If online gaming is prohibited by law in your country of residence, you are not eligible to register.
• Each person may only create one account. Multiple accounts are strictly prohibited.
• All information provided at registration must be truthful and accurate.
• You must register using your own name and your own payment method.

2.2 Identity Verification

C 172 may request identity verification at any time, including your National ID, passport, or other documents. Withdrawals and other services may be temporarily suspended until the verification process is complete.

2.3 Password & Security

Keeping your account password confidential is your responsibility. c 172 is not liable for any loss caused by a third party accessing your account. If you forget your password or suspect your account has been compromised, contact our support team immediately.

3 Financial Transactions: Deposits & Withdrawals

C 172 operates a fully transparent financial transaction policy. The detailed terms for deposits and withdrawals are outlined below.

3.1 Deposit Terms

• Deposits must be made from a mobile banking number registered in your own name.
• Depositing through a third party is strictly prohibited.
• Once a deposit is successful, your account balance will be updated instantly.

3.2 Withdrawal Terms

• KYC verification must be completed before making a withdrawal.
• A specified Wagering Requirement must be met before any bonus balance can be withdrawn.
• Duplicate withdrawal requests are not allowed — if a request is already being processed, you cannot submit a new one.
• Withdrawals may be temporarily held if fraudulent activity is suspected.

4 Bonuses & Promotional Offers

The c 172 bonus program is designed exclusively for players in Bangladesh. Each bonus comes with its own terms that must be accepted before claiming.

4.1 General Terms for Accepting Bonuses

• Each bonus offer may only be used once.
• Before claiming any bonus, please read the specific terms of the relevant offer carefully.
• Attempting to claim the same bonus from multiple accounts will result in all associated accounts being closed.
• C 172 reserves the right to modify or cancel any bonus offer without prior notice.

4.2 Wagering Requirement

To withdraw bonus winnings, you must wager a specified amount. For example, if a bonus has a 20x Wagering Requirement and the bonus amount is ৳100, you must place a total of ৳2000 in bets before withdrawing.

4.3 Welcome Bonus

A welcome bonus is available to new members on their first deposit. To claim it, you must activate the bonus option at the time of your first deposit after registering. This bonus cannot be claimed at a later date.

5 Gaming Policy & Fair Play Guarantee

C 172 is committed to providing a fully fair and transparent gaming environment. All our games are certified by internationally recognized RNG (Random Number Generator) standards.

5.1 RNG & Fair Gaming

The RNG system used across all c 172 slots, card games, and other games is regularly audited by independent third-party auditors. Every game outcome is entirely random and not predetermined. Neither players nor c 172 staff can influence game results.

5.2 Live Casino

Live Casino games are operated in real time with live dealers. If a connection is lost during a live game, the game record is saved, and any disputes regarding bet amounts will be resolved based on that record.

5.3 Sports Betting

• Bets cannot be cancelled or changed after a match has started.
• If a match is cancelled or abandoned, the bet amount will be refunded.
• C 172 reserves the right to adjust odds in Sports Betting. If odds change after a bet is confirmed, the odds at the time of confirmation will apply.
• Betting based on match fixing or insider information is strictly prohibited.

6 Prohibited Activities

The following activities are strictly prohibited on the c 172 platform. Engaging in any of them may result in permanent account closure and forfeiture of your balance.

• Multiple Accounts: Creating multiple accounts under the same name or from the same device.
• Bonus Abuse: Strategically manipulating bets to take unfair advantage of bonus offers.
• Money Laundering: Using c 172 for the purpose of money laundering.
• Third-Party Payment: Using another person's mobile banking number to carry out transactions.
• Software Hacking: Using bots, scripts, or automated software to gain an unfair advantage.
• Account Sale: Selling or transferring your account to another person.
• Match Fixing: Placing bets on predetermined outcomes in Sports Betting.

7 Privacy & Personal Data Protection

C 172 takes the protection of your personal information seriously. Any data collected at registration is used solely for the purpose of operating the service.

7.1 Data Collection

C 172 collects the following information: name, phone number, date of birth, payment details, and gaming activity records. This data is used for account verification, payment processing, and improving our services.

7.2 Data Sharing Policy

C 172 never sells your personal information to third parties. However, we may be required to share data when legally obligated or directed by government authorities. For more details, please read our Privacy Policy policy.

8 Account Closure & Suspension

C 172 reserves the right to temporarily or permanently suspend an account under the following circumstances.

• Providing false information during registration.
• Involvement in prohibited activities.
• Extended inactivity (12 months or more).
• At the member's own request.
• As required by legal or regulatory authorities.

8.1 Closing Your Account

You may request account closure at any time through our support team. Please withdraw any remaining balance before closing your account. Bonus balances are subject to applicable terms before withdrawal.

8.2 Inactive Accounts

An account will be marked as inactive after 12 consecutive months of no activity. A maintenance fee may apply to inactive accounts. Contact support to reactivate your account.

9 Limitation of Liability

C 172 will not be held liable for the following:

• If a game or bet is affected by an internet disconnection.
• In the event of disruptions to third-party services (payment gateways, internet service providers).
• Sharing your account credentials with another person.
• If service is disrupted due to a natural disaster or unforeseen technical issues.

10 Dispute Resolution

C 172 takes all member complaints seriously. For any dispute or complaint, please follow the process outlined below.

10.1 How to Submit a Complaint

1. Contact our support team first via live chat or email.
2. You will receive an initial response within 48 hours of submitting your complaint.
3. Complex matters will be resolved within a maximum of 7 business days.
4. If you are not satisfied with the resolution, the matter will be escalated to senior management.

10.2 Final Decision

The decision of c 172 management is final in resolving all disputes. That said, we always follow a fair and transparent process to protect our members' interests. Game logs and transaction records are used as evidence.

11 Terms Updates & Effective Date

C 172 reserves the right to amend these terms and conditions at any time. For significant changes:

• A notice will be sent to the registered email or phone number.
• A notice will be posted on the main page of the website.
• Notice will be given at least 7 days before the changes take effect.
• If you do not agree to the updated terms, you may request to close your account.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. The date of the latest update will always be shown on this page.